Dynex Technologies product registration (Step 2)

Dynex Technologies product registration - Step 2
Thank you for registering your product. Now you will be among the first to hear about important product updates, technical bulletins, helpful applications hints, extended service and warranty information, and other news you can use to improve productivity, and ensure the utmost in reliable, reproducible results. At Dynex, we know that we are only successful, when our customers are successful, and we want your experience to be a positive one, whether you purchased your product direct, through a Dynex solutions partner, or distributor. Won't you take a moment to answer a few more questions to help us serve you better now and in the future?
How did your product arrive? (select all that apply, and feel free to comment) When expected Complete, as ordered In acceptable condition

Who did the installation? Dynex personnel Dynex solutions partner (please specify) Authorized Dynex service representative Self-installed

Please rate your satisfaction with the installation on a scale of 0 (unsatisfactory) to 4 (excellent)

Physical installation on-site of the Dynex product 0 1 2 3 4

Product installation instructions 0 1 2 3 4

Overall product quality 0 1 2 3 4

Installation & Familiarization Training 0 1 2 3 4

Please feel free to comment:
What best describes your enterprise and the application for which the product will be used?
Clinical diagnostics Reference/hospital lab Hospital lab Microbiology lab Physicians' office Physicians' office lab Public-health clinic Private reference lab Public health or forensics lab Veterinary lab Other (please indicate below) Pharmaceutical/Biotech research/Pharmaceutical discovery Chemistry Discovery analytical Target ID/genomics Target validation/proteomics Assay development Screening & compound logistics ADME/Tox Other (please indicate below) Pharmaceutical development Analytical R&D Pharmaceutical/chemical development Process analytical Manufacturing QC Clinical trials Other (please indicate below) Government Neuroscience Cell biology Oxidative metabolism Molecular biology Forensics/homeland security Regulatory Public health Other (please indicate below) Biomedical research/Academic research institute Neuroscience Cell biology Oxidative metabolism Molecular biology Other (please indicate below) Drug research & discovery Chemistry Discovery analytical Target ID/genomics Target validation/proteomics Assay development Screening & compound logistics Other (please indicate below) Industrial research Chemical Food & beverage Consumer product Other (please indicate below)
In the decision-making process for the purchase of this product, how important were the following, on a scale of 0 (not important) to 5 (most important)? Please feel free to comment

1. Instrument features 0 1 2 3 4 5

2. Instrument value (performance/price) 0 1 2 3 4 5

3. Availability of local technical support 0 1 2 3 4 5

4. Ease of installation/implementation 0 1 2 3 4 5

5. Delivery time 0 1 2 3 4 5

6. Availability/reputation of training personnel 0 1 2 3 4 5

7. Availability of assay kits for system 0 1 2 3 4 5

8. Assay kit/system performance, compliance, and support 0 1 2 3 4 5

9. Leasing option 0 1 2 3 4 5

Comment:

Dynex Technologies product registration - Step 2

What best describes your enterprise and the application for which the product will be used?